Letter: Shoppers Shouldn't Have to Pay for Westfield's Problems

Editor's Note: This letter to the editor addresses Westfield Century City's decision to end free parking. Read more about this story here.

Just as I have never been back to Beverly Center since they started this policy, I will never go back to Century City either. Pity, as of now, I go in there every day, mostly to Gelsons, the restaurants, food court, Bloomies, the small stores.

I live right around the corner practically, but I would give it all up if every time I went there I had to pay for parking. I truly resent that. What nerve, what gouging. They would probably never miss me. Too bad. People will pay to use their parking lot, but so much for the convenience of my going there, a pox on Westfield. Don't the stores realize their businesses will wane?

I never received any "local notice" about this, even though I am in the Comstock Hills neighborhood. I certainly would have voiced my opinion at one of those meetings.

[I'm] furious about the audacity of Westfield to make me pay for the scofflaws who park there and walk off to some other location. A company the size of Westfield isn't smart enough to keep their patrons satisfied and find a way to prevent the freeloaders from taking advantage? Maybe not. Westfield is a monopoly, what do they care? Charging patrons is just another form of revenue.

Too bad, it was so nice and so pleasant to frequently go into that wonderful neighborhood open air mall, but I will not relent, as my taste for Century City Mall will have been spoiled by such a user-unfriendly policy. 

—Nicole Miner, Comstock Hills resident

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